Our Goal

• To be regarded as the best Beauty & Hair salon, first in Mansfield and then across the wider area

How will we know when we are the best?

• When customers recognise us for outstanding treatments and service delivered with a personal touch
• When customers recommend us to their friends and family for the quality of our service
• When customers reward us with all of their beauty & hair needs

We will earn the right to fulfil all of our customers needs by offering them:

• An experience that delights them
• Treatments and service that they regard as excellent
• Beauty & Hair products they need

Our Values:

• We treat our customers and colleagues as we would expect to be treated ourselves
• We do more for our customers and colleagues than they expect

“Your Beauty is our Business”

 

 

At Beauty.com and Hair.com we pride ourselves on giving the highest quality of  treatment with a very friendly and personal touch, at a price that represents great value for money.

We have built up a very strong reputation for delighting our clients over many years and have a large loyal base of highly satisfied clients.

We regularly survey our clients on an anonymous basis and use the data with our therapists and stylists to continually improve our service. The most recent scores given by our clients are as follows.

AUGUST 2011 CUSTOMER SATISFACTION SURVEY

Relax and put you at ease		9.9
Focus entirely on you and your needs		9.9
Understand your Hair and Beauty needs		9.8
Quality of treatment		9.9
Smile and give you a friendly greeting		9.9
Make you feel valued as a customer		9.9
Overall rating of salon		9.8
Offer appropriate advice		9.6
Greeting and friendliness at welcome desk		9.9
Cleanliness of Salon		9.7
Presentation of Salon		9.6
Explain products we have to meet your needs		9.0
Ambience and atmosphere of Salon		9.8
Overall		9.8

If you are an existing client, thank you for your custom we really do value your loyalty.

If you are new to Beauty.com we would be delighted to welcome you, and take care of all of your Beauty and Hair needs.

Fran Nunn

Salon Manager.

 

Opening Times:

 

Telephone - 01623 480360